Insights

The Covid-19 pandemic has spurred unprecedented innovation and effectiveness within the healthcare sector. Utilizing computers and smartphones, individuals can now seek medical care and receive primary healthcare services without the need to physically visit hospitals or clinics. The healthcare industry's tireless efforts in providing patient care while adhering to social distancing and community mitigation measures have led to the development of technologies that enhance patient access and decrease overall healthcare costs.

The limitations on accessing medical facilities during the Covid-19 crisis, coupled with the fear of infection, have made virtual healthcare a highly valuable solution. Prior to the pandemic, only a few healthcare systems in the U.S. had fully embraced virtual care. However, in response to the escalating number of Covid-19 cases, many healthcare systems swiftly pivoted to virtual care models.

A recent report from medical research firm Parks Associates revealed that 60% of U.S. households with broadband access expressed interest in remote care, whether through online platforms or telephone consultations. Virtual healthcare encompasses "virtual visits" that occur between doctors and patients via video conferencing, enabling specialists to monitor situations or procedures from remote locations. Online doctors can provide prescriptions and prescription refills, which can be conveniently sent electronically to the patient's preferred pharmacy.

The accessibility of virtual care empowers patients to seek qualified second opinions easily and conveniently online. It provides flexibility and convenience for patients to connect with healthcare professionals remotely. It's important to note that virtual healthcare is primarily suited for online meetings, consultations, check-ins, and health status monitoring, and may not be suitable for in-depth diagnosis or complex treatments.

The Covid-19 pandemic has accelerated the adoption of virtual healthcare, transforming the way patients receive medical care and ensuring that vital healthcare services remain accessible during these challenging times. As the healthcare industry continues to embrace technological advancements, virtual care will play an increasingly crucial role in improving patient outcomes, reducing costs, and enhancing overall healthcare delivery.